Shipping Policy – Zoraqpk

At Zoraqpk, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy below for complete details.

📦 Order Processing Time

All orders are processed within 1–3 business days after confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

🚚 Delivery Time

Within Pakistan: 3–5 business days

Delivery times may vary depending on your location and courier service.

💰 Shipping Charges

Shipping charges are calculated at checkout based on your location.

We may offer free shipping promotions from time to time.

📍 Shipping Address

Please ensure that your shipping details are accurate and complete at the time of placing your order.
Zoraqpk will not be responsible for delays or lost packages due to incorrect addresses.

📦 Order Tracking

Once your order is shipped, you will receive a confirmation message with tracking details via SMS, WhatsApp, or email.

You can use the tracking number to monitor your shipment.

🚫 Failed Deliveries

If a delivery attempt fails due to customer unavailability or incorrect information, the courier may attempt redelivery.

Additional charges may apply for re-delivery.

⚠️ Delays

While we aim to deliver within the estimated timeframe, delays may occur due to:

Weather conditions

Public holidays

Courier service issues

Zoraqpk is not responsible for delays caused by external factors but will assist you in tracking your order.

📦 Damaged or Missing Items

If you receive a damaged package or if items are missing:

Provide photos/videos as proof for quick resolution.

🌍 International Shipping

Currently, we only ship within Pakistan. International shipping may be introduced in the future.

📞 Contact Us

For any shipping-related questions, feel free to contact us:

Phone/WhatsApp: +92 316 9753615
Email: zoraqpkpk@gmail.com

Thank you for shopping with Zoraqpk!